Privacy policy | TweetSuite

Privacy policy

1. Introduction

TweetSuite is committed to protecting your privacy. This privacy policy applies to persons visiting any websites offered by TweetSuite, including but not limited to tweetsuite.com and affiliated subdomains.

2. Information collected

When you visit the website of our service or register an account, we collect information about you. The type of information we collect varies depending on the type of situation:

  • We require personal information when you register an account on TweetSuite in the form of full name, e-mail address, country and time zone.
  • User generated content or images that you provide to us.
  • Communications with customer support through our website or via social media.
  • IP addresses and timestamps related to your visit to our website.
We serve as the data controller when it comes to collection and usage of your personal information. As elaborated in this section, TweetSuite also processes information on behalf of our users, for example tweets that you would like to send out through Twitter. With respect to these user-initiated instructions we serve as the data processor.

3. Use of information

TweetSuite uses the collected information for the following purposes:

  • Provide a functional service.
  • Improve the quality of our service by researching visitor quantity, as well as the behavior and location of our users.
  • Intrusion detection to keep our users safe.
  • Inform you of the latest news regarding our service.

4. Data retention

TweetSuite maintains the collected information with the sole goal of providing the service to you. Upon termination of your business with us, we will delete or anonymize it. To maintain continuity of our service, data is frequently archived (i.e., backups) and stored in a secure fashion.

5. Third-party access to your personal information

We do not sell or otherwise share any of the personal information that we collect with third parties without prior user consent.

6. Client-side persistent storage (i.e., cookies)

TweetSuite uses cookies and other forms of client-side persistent storage to collect and use personal information. These forms of storage are used to provide a functional service and to assist users with customer support.

7. Security

We adhere to industry standards to transmit and store all information. Information exchanged with our service is transmitted over https secured with TLS (Transport Layer Security). Passwords and password-equivalents are secured cryptographically and stored as salted hashes. TweetSuite processes its payments with PCI-DSS compliant third-party vendors and we do not store or transmit any credit card information via our servers.

8. Contacting us

If you would like to inquire us about our privacy policy, please contact us by sending an e-mail to info@tweetsuite.com.

Last updated: 15 May 2018

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