Knowledge base

Rule builder


The rule builder allows you to automate tasks on Twitter. At the moment, this feature allows you to automatically send personalized direct messages to new followers.

If used properly, this can be an extremely powerful tool for driving engagement.

  1. Go to the Rule builder page.
  2. Click on
  3. Under When someone, select Follows me
  4. Under Then..., select Send direct message
  5. Insert your direct message.
  6. Click on
That's it, you're done!

Tips to maximize engagement
The key to achieving great engagement is to make your direct message come across as being authentic (in other words: not automated).
  • Send a second direct message: use the second DM as a "follow up", to remind the person of your first DM.
  • Personalize your direct message to make it look more authentic.
    To see the possibilities, click Personalize DM.
  • Don't use too much text, no one likes reading through paragraphs of text. Especially not if you receive dozens of direct messages a day. Be short and concise. Besides, isn't that what Twitter is about?
  • Don't be too perfect. As simple as it sounds, small grammar mistakes or typos can make your direct message look authentic! Flawless text smells like refined automation.

If you have a Basic plan, all direct messages that are automatically sent to new followers have the "via TweetSuite.com" text added at the end. Please upgrade to a Premium plan to remove this.

  1. Go to the Rule builder page.
  2. Click on
  3. Change Status into Enabled.
  4. Finally, click on to save the change.

  1. Go to the Rule builder page.
  2. Click on
  3. In the Daily limits option, you can specify how many direct messages TweetSuite may send every day.
  4. Finally, click on to save the change.

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